fsma banner

Full Services Maintenance Agreement (FSMA)

All-in-one-price service

Overview

All-in-one-price service for uncompromising output quality assurance, excellent cost controllability and unmatched customer service commitment.

Fuji Xerox Vietnam provides:
Consumables
Spare Parts
Service Labor Cost
Remote Service Offerings
Customers only need to pay for their actual monthly copying/printing volume.

Benefits

Control on-going copying/printing expense and budget more accurately
Focus on your core business and free from troubles on cost management related to consumables, logistics and fixing
Achieve time efficiency and productivity because machine down time can be eliminated to a minimal level


Features

More stable expense

Expense is based on copy/print volume so it's more accurate to predict.

Machine downtime as short as possible

FSMA service will shorten machine downtime due to simple process for trouble shooting.

Remote Service Offerings (RSO)

RSO helps customers fix troubles immediately without waiting for CE visit

High quality output

FSMA service will guarantee output quality by using genuine parts.